1. About GOUSE
GOUSE is a premium footwear brand committed to creating stylish, comfortable, inclusive and thoughtfully designed shoes.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or are using the website with the supervision of a parent or legal guardian.
3. Products
We strive to display our products, colours, materials, and descriptions as accurately as possible.
However, due to differences in device screens and lighting, actual colours may vary slightly from what appears online.
Minor variations in texture or finish are not considered defects.
4. Pricing
All prices displayed on our website are listed in the applicable currency shown at checkout.
We reserve the right to change product prices without prior notice.
Prices do not include shipping fees, customs duties, taxes, or import charges unless expressly stated.
5. Orders
Once an order is placed, you will receive an order confirmation, where available.
Receipt of an order confirmation does not constitute acceptance of your order.
GOUSE reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Violation of these Terms
If payment has already been processed, any cancellation initiated by GOUSE will be handled in accordance with our Exchange and Return Policy.
6. Payment
Payment must be received in full before an order is processed.
We accept approved payment methods displayed during checkout.
7. Shipping
Orders are shipped in accordance with our Shipping Policy.
Delivery estimates are provided for convenience and are not guaranteed.
GOUSE is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.
8. Returns and Exchanges
Returns and exchanges are governed by our Exchange and Return Policy.
Eligible returns will receive GOUSE Store Credit or an exchange where applicable.
We do not offer monetary refunds except where required by applicable law.
9. Size Guide
Customers are responsible for reviewing the Size Guide before placing an order.
If you require assistance selecting a size, we encourage you to contact our Customer Support team by sending an email to support@gousestore.com or calling or sending a WhatsApp message to +234 812 635 2547 before purchasing.
10. Intellectual Property
All content on this website, including but not limited to:
- GOUSE name
- Logo
- Product names
- Images
- Graphics
- Videos
- Website design
- Text
- Packaging designs
is the exclusive property of GOUSE and may not be copied, reproduced, distributed, modified, or used without prior written permission.
11. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Copy or reproduce website content.
- Interfere with the security or operation of the website.
- Misrepresent your identity or provide false information.
12. Limitation of Liability
To the fullest extent permitted by law, GOUSE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Any changes will become effective immediately upon publication on this website.
Your continued use of the website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us by sending a mail to support@gousestore.com or sending a WhatsApp message to +234 812 635 2547.